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Common questions
What is VIPCall?
VIPCall makes a daily phone call to someone you care about — your parent, partner, or anyone important to you. After the call, you get a text summary with how they're doing: mood, health, anything that needs attention. Everyone you choose gets the same update.
What phones work?
Any phone — landline, flip phone, smartphone. No apps or downloads needed. They just answer a call.
How long are the calls?
1 to 5 minutes. A warm, natural conversation — not a survey. The call adapts based on how they respond and remembers previous conversations.
Can I change the call schedule?
Yes. You choose the time — morning, afternoon, evening, or more than once a day. Change it anytime from your dashboard.
What if they don't answer?
VIPCall retries automatically and can leave a voicemail. If they still don't answer, you get an alert. A missed call isn't panic — it's information.
Can I try it before paying?
Every plan starts with a 14-day free trial. You add a card to begin, you're not charged until the trial ends, and you can cancel anytime before then.
Who else can receive the updates?
You decide. Add siblings, a caregiver, a neighbor, a care agency — anyone who should stay in the loop. Each person gets the same text summary after every call.
Who can listen to the recordings?
Only the people you add as trusted contacts. Recordings and transcripts are never shared with anyone you haven't approved. You control who sees what — always.
Still have questions? Email us at hello@vipcall.ai— we're happy to help.
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