Simple phone calls. Less worry about your parent.
VIPCall checks in with your parent and caregivers, follows up on to-dos, and sends updates by text.
14-day free trial. Cancel anytime.
VIPCall checks in with your parent and caregivers, follows up on to-dos, and sends updates by text.
14-day free trial. Cancel anytime.
No apps or devices for your parent, just a phone.
“My second brain for all things related to my mom.”
2,500+
calls made
The problem
Refill due: Lisinopril 10 mg, 2 refills left
The check-ins
Your parent and caregivers answer. Their words reach your family by text, with the details saved in one record.
Sample parent call
What it remembers
February 26 — Your parent
“I fell down 10 steps last night. Rather messed up my body.”
February 27, the next call — Sarah, VIPCall
“Given the fall you had yesterday, are you experiencing any new pain or swelling today?”
March 2 — Sarah, follow-up
Sarah asks how recovery is going.
The calendar
Text an appointment. Confirm it. It’s on the calendar.
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Swipe sideways to see the whole week.
Caregiver shift
Rosa M.
9:00 AM – 2:00 PM
Repeats weekly. Her check-in call follows the shift.
Rosa asked to move a shift
From
Saturday
9:00 AM – 2:00 PM
To
Sunday
10:00 AM – 2:00 PM
“My daughter's graduation is Saturday. I can come Sunday instead.”
Private paperwork. Protected prescriptions.
Encrypted when stored and sent. Each person’s permission is checked before they can view your family’s information.Read our security safeguardsFrom confusing paperwork to understandable information
A pile of paperwork. One letter from Northfield Life is uploaded and read, and VIPCall shows its summary: The claim was approved. The policy pays $180 a day for home care, starting November 1, 2026. The document is then filed with the family’s other documents, each labeled by type.
The record
Scattered details become an organized record. Less searching. More peace of mind.
Timeline
Margaret W.
Together in Margaret’s record
Tomorrow
Dr. Ken, Cardiology
Kaiser Permanente, Cardiology clinic, 214 Oak St.
Alex will confirm the ride and bring the medication list. Follow-up at 2:30 PM.
Today
Oak Street Pharmacy
58 Oak St.
Completed by Alex. Prescription collected and left with Rosa for the evening routine.
Rosa reported a good appetite and time in the garden. Morning medication taken. Update shared with the family.
Cardiology appointment went well. Looking forward to her daughter visiting.
Oak Street Pharmacy
58 Oak St.
Sent to Alex and to Rosa on shift. Pickup added to the calendar for today.
Yesterday
Dr. Ken, Cardiology
Kaiser Permanente, Cardiology clinic, 214 Oak St.
Alex accompanied Margaret. Medication list reviewed; follow-up added to the shared calendar.
Mentioned her knee again. Otherwise steady.
Providers and care contacts
Contact details, not account access.
Insights
Medical care often leaves out how a person feels day to day. Their own words and caregiver observations bring that missing context into view.
Day 1
You have a record.
Week 2
You know their baseline.
Month 1
You can see what's changing.
Looking ahead
You can prepare for what comes next.
Margaret's mood and appetite held steady this month, but her balance and evening medication slipped.
“I got dizzy again standing up from my chair this morning.”
“Knee a little stiff on the stairs today. She did all her exercises.”
“I forgot my evening pills again, that's twice this week now.”
“My daughter is visiting Sunday. I cannot wait to see her.”
Steady on her feet
Down from last month, flagged for follow-up
Margaret W. is mostly steady and recovering well, with two areas worth getting ahead of while they're still small.
Worth getting ahead of
Late medication keeps triggering her symptoms
Prepare: raise her dose timing with the neurologist; an automatic pill dispenser may help.
When she's late with a dose, the shakes and leg-jerking come back, on four recent calls.
Get ahead of fall risk while her balance is steady
Prepare: a home-safety check, and keep her physical therapy going.
She's gone nine months without a fall, which is exactly why now is the moment to keep it that way.
Forward-looking observations from her calls, to talk through with her doctor.
How it compares
Calls, texts and one record. Less chasing. More clarity.
Swipe to see every option
| What your family needs | VIPCallEveryone connected | Medical alert buttonsAfter she falls | Caregiving appsData, not people | AI companionsA robot, not family |
|---|---|---|---|---|
| Know how she’s doing every day | A short call with her every day | Only when pressed | Nobody checks in with her | Hours of talk with a machine |
| Use the phones they already have | Everyone just answers the phone | A device to wear | Another app to figure out | A device in her home |
| Get updates sent to you | A text or email after every call | No | You have to check the app | No |
| Hear from her caregivers | Calls them and follows up on to-dos | No | No | No |
| Understand her paperwork | Upload it. AI explains and files it | No | Stores files, doesn’t explain them | No |
| Remember appointments and refills | Reminders on her calls and your calendar | No | Only what you enter yourself | No |
| Spot changes early | Weekly, monthly, and long-term insights | No | No | No |
How it works
Choose three parent questions, set caregiver calls, and add appointments and care to-dos.
Parent and caregiver calls stay separate. If someone does not answer, VIPCall leaves a message and retries.
Summaries, recordings, appointments, and to-dos stay together in one shared record.
The families
“My mom likes the calls. She's surprised the AI knows about her cat and activities — the personalization really works.”
“I felt like this was a person who heard me. I like knowing it's AI and I'm not being tricked.”
The questions
Assigned to-dos can be included in caregiver check-in calls. The caregiver answers in their own words, and the update is saved for the family. You can review their response and follow through.
Add your paperwork, review the details VIPCall finds, and keep the original alongside them. Prescriptions sit with appointments, reminders, and everyday updates in the family record.
The check-in can ask whether she took her medications. Refill reminders help the family plan ahead. Her answer is a self-report, rather than confirmation that a dose was taken.
No. A doctor or pharmacy listed in the record is a contact. Only people invited to the account can see information, according to the permissions you give them.
There's no technology for them. It's just a phone call, at the same time each day. They answer like they would any other call. You set everything up on your side in about 5 minutes.
Most families do. VIPCall doesn't replace that. It changes what those calls are about. Instead of "are you okay," you can have a real conversation, because you already know how they're doing, and your calls spend less time reconstructing the basics.
Your parent knows the call is happening and why. They choose to answer. Many older adults say they appreciate having someone ask about their day, without the pressure of a worried child on the other end.
VIPCall retries automatically and can leave a voicemail letting them know it will call back. If there's still no answer, you get an alert. And if your parent wants to complete the check-in on their own time, they can call Sarah back any time. Sarah picks up like any other call.
VIPCall supports everyday care: parent and caregiver check-ins, to-do follow-up, appointments, and one understandable record. These daily updates help you notice changes and prepare for what comes next. Life Alert provides help during an emergency. VIPCall can work alongside a medical alert service; it does not provide emergency dispatch.
An AI companion has her talking to a machine all day instead of people. We believe that’s an unethical use of AI. VIPCall keeps the call short and brings her words to her family.
A caregiving app waits for you to type everything in. VIPCall does the work: it calls her and her caregivers, files her paperwork and health records, and keeps everyone updated.
After each call, a short summary goes to you by text or email, and the details are saved in her record. Weekly and monthly insights show how she’s doing over time.
Upload a file or take a photo of a letter, bill, or prescription. VIPCall explains it, picks out dates, amounts, and medications, recognizes her providers, and files it by type.
Yes. AI filing is on by default, and you can turn it off anytime. Documents are then stored as uploaded. They’re never used to train AI.
Everyone gets the same daily update, so the picture isn't trapped in one person's texts and memory. It won't fix family dynamics, but it gives everyone a shared record of what's actually happening.
Yes. Caregiver check-ins, shifts, to-dos, and the calendar all work without them. Add the calls whenever they're ready.
It can help. Over time you can see the patterns: sleep, mood, pain, confusion, missed calls, appetite, repeated worries. The family has real context before a decision becomes urgent.
Yes. You choose who receives the summaries, so the people actually helping are working from the same information instead of second-hand relay.
14-day free trial. Then $49 a month for one person, or $99 for two people with caregivers, appointments and the shared calendar. Cancel anytime.
5 minutes. Add your parent's info, choose call times, set questions. Then it runs automatically.
Any phone: landline, flip phone, or smartphone. No apps or downloads needed.
Yes. Morning and evening, or any combination. Different questions for different times of day.
Yes. They can decline any call. After 3 declined in a row, we pause and notify you.
Sarah. Warm, natural, non-judgmental. Keeps a history of every check-in.
Yes. Many families check in on multiple VIPs: a parent, an in-law, a grandparent. Each has their own schedule.
VIPCall works anywhere there's a phone, so you get a direct check-in alongside the facility's updates.
Yes. Add a caregiver to your plan, and they can call in (or get a quick call) to leave their own update after a shift. It lands on the same shared timeline, so the whole family sees it. You stay in control of who sees what.
Then the caregivers become the check-in. When your parent can hold a conversation, the daily call centers on them and how they're doing in their own voice. When they can't, caregivers keep the same shared record updated instead, so the picture stays current either way.
Yes. Shifts live on the calendar, caregivers can request changes from their phone, and you approve them in a tap. The check-in call that follows a shift moves when the shift moves.
Add them in the app, or text the appointment (typed out or a screenshot) to the same number that calls your parent. You'll get a confirmation text before anything lands on the calendar.
You decide, person by person. A sibling can see everything, a cousin just the daily updates. Medical details stay with the people you choose.
Your family's information is encrypted at rest and in transit, with 256-bit AES encryption for everything stored and TLS for every connection. Only people on your family's account can play its call recordings, and each person sees only what you allow. Every upload is checked and cleaned for threats before it is stored. Your family's conversations are never sold or used to train outside AI, and you can export your family's data whenever you want.
She requests the change from her phone. You get it as a card showing the old time and the new one, with her reason. Approve it in one tap and the calendar updates, along with the check-in call that follows that shift.
Yes. You can change any shift directly, which matters when a caregiver isn't set up to log in. Her requests come to you for approval; your own edits just save.
That's handled as a change to that one day. The recurring pattern stays as it is, so a single swap never rewrites the whole schedule.
Yes. Every change is logged with who made it and when, so the family has one history to look back on instead of a text thread.
One timeline holding every call, caregiver visit, appointment, and care to-do, along with provider and care contact details. You can look back at any day, and every call has audio you can play.
The patterns that only appear over time: sleep, mood, appetite, pain, and how steady she's been. One call is a moment; hundreds become a trend you can prepare for.
Yes. Text it to the number that calls your parent, as a message or a screenshot, or forward the email. You confirm it, VIPCall recognizes the provider, and her calls remind her.
Private and secure by design.
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One simple call. A family better prepared.