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Simple phone calls. Less worry about your parent.

VIPCall checks in with your parent and caregivers, follows up on to-dos, and sends updates by text.

14-day free trial. Cancel anytime.

5:12
VIPCall

Today

Margaret W. wellness check

✅ Stable

Mood: Good

Margaret says she slept well and is looking forward to her daughter visiting this weekend. She's ready for her appointment with Dr. Ken tomorrow.

10:02 AM

Caregiver check-in (Rosa) for Margaret W.

Stable | Mood: Content

Margaret had a good afternoon with a solid appetite and time in the garden. No concerns noted.

2:15 PM

Shift request

Rosa asked to move Saturday → you approved Sunday 10–2. ✓

3:40 PM

Appointment

New appointment: dental cleaning, Thursday 2:30 PM. On the calendar. Margaret will hear a reminder on her calls.

5:12 PM

No apps or devices for your parent, just a phone.

“My second brain for all things related to my mom.”

Mindi, Daughter

2,500+

calls made

The problem

Appointments. Prescriptions. To-dos. Scattered everywhere. All on your mind.

AUGUST
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8:05 AMOak Street Pharmacy

Refill due: Lisinopril 10 mg, 2 refills left

Came by around 4, she was out in the garden. Told her I'd bring the mail Saturday.

— Dot next door
2
Cardiology, Front Deskmobile0:34
Meds at 9. Ate half her lunch. Slept bad again she said. Doctor thursday right?
Delivered 1:42 PM
NORTHFIELD LIFELong-Term Care Claim Decision

Now, everything about her care arrives in one place.

The check-ins

A simple call keeps your family up to date.

Your parent and caregivers answer. Their words reach your family by text, with the details saved in one record.

Sample parent call

0:00--:--

Shared with permission

What it remembers

Each call picks up where the last one left off.

February 26 — Your parent

“I fell down 10 steps last night. Rather messed up my body.”

February 27, the next call — Sarah, VIPCall

“Given the fall you had yesterday, are you experiencing any new pain or swelling today?”

March 2 — Sarah, follow-up

Sarah asks how recovery is going.

The calendar

Every appointment and shift, on one calendar.

Text an appointment. Confirm it. It’s on the calendar.

August 2026

Sun
Mon
Tue
Wed
Thu
Fri
Sat

9

Confirm rideAll day

10

Rosa9 AM – 2 PM

11

Margaret10:02 AM

12

Rosa9 AM – 2 PM

13

Dr. Ken, Cardiology2:30 PM

14

Rosa9 AM – 2 PM

15

16

Care visit11 AM

17

Margaret10:02 AM
Rosa9 AM – 2 PM
Rosa2:15 PM

18

Pick up prescription4:30 PM

19

Valley Dental11:15 AM

20

Rosa9 AM – 2 PM

21

Margaret10:02 AM

22

23

24

Rosa9 AM – 2 PM

25

Margaret10:02 AM

26

Rosa10 AM – 2 PM

27

Dr. Ellis, Primary care2:30 PM

28

Rosa9 AM – 2 PM

29

Swipe sideways to see the whole week.

Caregiver shifts Provider appointments Care to-dos Daily check-ins

Caregiver shift

Rosa M.

9:00 AM – 2:00 PM

Repeats weekly. Her check-in call follows the shift.

Rosa asked to move a shift

From

Saturday

9:00 AM – 2:00 PM

To

Sunday

10:00 AM – 2:00 PM

“My daughter's graduation is Saturday. I can come Sunday instead.”

ApproveDecline

Paperwork and prescriptions
in one place.

Private paperwork. Protected prescriptions.

Encrypted when stored and sent. Each person’s permission is checked before they can view your family’s information.Read our security safeguards

From confusing paperwork to understandable information

A pile of paperwork. One letter from Northfield Life is uploaded and read, and VIPCall shows its summary: The claim was approved. The policy pays $180 a day for home care, starting November 1, 2026. The document is then filed with the family’s other documents, each labeled by type.

The record

Six places, now one record.

Scattered details become an organized record. Less searching. More peace of mind.

Timeline

Margaret W.

Together in Margaret’s record

  • Documents
  • Prescriptions
  • Daily calls
  • Caregiver visits
  • Appointments
  • Care to-dos

Tomorrow

Confirm ride to Dr. KenOpen, Due tomorrow, 1:30 PM

Dr. Ken, Cardiology

Kaiser Permanente, Cardiology clinic, 214 Oak St.

Alex will confirm the ride and bring the medication list. Follow-up at 2:30 PM.

Today

Prescription picked upCompleted, Today, 4:32 PM

Oak Street Pharmacy

58 Oak St.

Completed by Alex. Prescription collected and left with Rosa for the evening routine.

Caregiver visit, RosaToday, 10:00 AM–2:00 PM

Rosa reported a good appetite and time in the garden. Morning medication taken. Update shared with the family.

Daily check-in10:02 AM

Cardiology appointment went well. Looking forward to her daughter visiting.

Refill reminder, Lisinopril 10 mgToday, 9:00 AM

Oak Street Pharmacy

58 Oak St.

Sent to Alex and to Rosa on shift. Pickup added to the calendar for today.

Yesterday

Dr. Ken, CardiologyYesterday, 2:30 PM

Dr. Ken, Cardiology

Kaiser Permanente, Cardiology clinic, 214 Oak St.

Alex accompanied Margaret. Medication list reviewed; follow-up added to the shared calendar.

Daily check-in9:58 AM

Mentioned her knee again. Otherwise steady.

Providers and care contacts

Contact details, not account access.

  • Dr. KenCardiology
  • Oak Street PharmacyPharmacy
  • Rosa M.Caregiver
  • Valley DentalDental

Who sees what

Who sees what is always in your control.

Give each family member and caregiver the access you choose.

  • AppointmentsSees it
  • Caregiver shiftsCan change
  • To-dosCan change
  • DocumentsHidden
  • MedicationsSees it

Insights

Finally, see the whole person and what’s changing.

Medical care often leaves out how a person feels day to day. Their own words and caregiver observations bring that missing context into view.

Day 1

You have a record.

Week 2

You know their baseline.

Month 1

You can see what's changing.

Looking ahead

You can prepare for what comes next.

Margaret W.

How it compares

Where VIPCall fits in her care

Calls, texts and one record. Less chasing. More clarity.

Swipe to see every option

VIPCall compared with medical alert buttons, caregiving apps, and AI companions
What your family needsVIPCallEveryone connectedMedical alert buttonsAfter she fallsCaregiving appsData, not peopleAI companionsA robot, not family
Know how she’s doing every dayA short call with her every dayOnly when pressedNobody checks in with herHours of talk with a machine
Use the phones they already haveEveryone just answers the phoneA device to wearAnother app to figure outA device in her home
Get updates sent to youA text or email after every callNoYou have to check the appNo
Hear from her caregiversCalls them and follows up on to-dosNoNoNo
Understand her paperworkUpload it. AI explains and files itNoStores files, doesn’t explain themNo
Remember appointments and refillsReminders on her calls and your calendarNoOnly what you enter yourselfNo
Spot changes earlyWeekly, monthly, and long-term insightsNoNoNo

How it works

Five minutes to set up. Calls start tomorrow.

  1. Set the calls and calendar.

    Choose three parent questions, set caregiver calls, and add appointments and care to-dos.

  2. VIPCall collects the updates.

    Parent and caregiver calls stay separate. If someone does not answer, VIPCall leaves a message and retries.

  3. Your family stays up to date.

    Summaries, recordings, appointments, and to-dos stay together in one shared record.

The families

What families tell us after a month.

“My mom likes the calls. She's surprised the AI knows about her cat and activities — the personalization really works.”

PamelaDaughter

“I felt like this was a person who heard me. I like knowing it's AI and I'm not being tricked.”

AlisaWife

The questions

Questions you're already asking.

How does VIPCall follow up on caregiver to-dos?

Assigned to-dos can be included in caregiver check-in calls. The caregiver answers in their own words, and the update is saved for the family. You can review their response and follow through.

How do documents and prescriptions fit together?

Add your paperwork, review the details VIPCall finds, and keep the original alongside them. Prescriptions sit with appointments, reminders, and everyday updates in the family record.

How do prescriptions help with the daily call?

The check-in can ask whether she took her medications. Refill reminders help the family plan ahead. Her answer is a self-report, rather than confirmation that a dose was taken.

Does listing a provider give them access?

No. A doctor or pharmacy listed in the record is a contact. Only people invited to the account can see information, according to the permissions you give them.

"My parent won't do it, they're not into technology."

There's no technology for them. It's just a phone call, at the same time each day. They answer like they would any other call. You set everything up on your side in about 5 minutes.

"We already call them regularly."

Most families do. VIPCall doesn't replace that. It changes what those calls are about. Instead of "are you okay," you can have a real conversation, because you already know how they're doing, and your calls spend less time reconstructing the basics.

More questions (33)
"Is this surveillance?"

Your parent knows the call is happening and why. They choose to answer. Many older adults say they appreciate having someone ask about their day, without the pressure of a worried child on the other end.

"What if they miss the call?"

VIPCall retries automatically and can leave a voicemail letting them know it will call back. If there's still no answer, you get an alert. And if your parent wants to complete the check-in on their own time, they can call Sarah back any time. Sarah picks up like any other call.

"Is this just a medical alert device?"

VIPCall supports everyday care: parent and caregiver check-ins, to-do follow-up, appointments, and one understandable record. These daily updates help you notice changes and prepare for what comes next. Life Alert provides help during an emergency. VIPCall can work alongside a medical alert service; it does not provide emergency dispatch.

How is this different from an AI companion?

An AI companion has her talking to a machine all day instead of people. We believe that’s an unethical use of AI. VIPCall keeps the call short and brings her words to her family.

How is this different from a caregiving app?

A caregiving app waits for you to type everything in. VIPCall does the work: it calls her and her caregivers, files her paperwork and health records, and keeps everyone updated.

How do I get updates?

After each call, a short summary goes to you by text or email, and the details are saved in her record. Weekly and monthly insights show how she’s doing over time.

What paperwork can I add?

Upload a file or take a photo of a letter, bill, or prescription. VIPCall explains it, picks out dates, amounts, and medications, recognizes her providers, and files it by type.

Can I turn off AI for documents?

Yes. AI filing is on by default, and you can turn it off anytime. Documents are then stored as uploaded. They’re never used to train AI.

"My siblings don't understand how much I'm doing."

Everyone gets the same daily update, so the picture isn't trapped in one person's texts and memory. It won't fix family dynamics, but it gives everyone a shared record of what's actually happening.

Can I use this if my parent won't take calls?

Yes. Caregiver check-ins, shifts, to-dos, and the calendar all work without them. Add the calls whenever they're ready.

"Can this help us decide if Mom needs more care?"

It can help. Over time you can see the patterns: sleep, mood, pain, confusion, missed calls, appetite, repeated worries. The family has real context before a decision becomes urgent.

"Can I share the updates with a caregiver or neighbor?"

Yes. You choose who receives the summaries, so the people actually helping are working from the same information instead of second-hand relay.

How much does this cost?

14-day free trial. Then $49 a month for one person, or $99 for two people with caregivers, appointments and the shared calendar. Cancel anytime.

How hard is setup?

5 minutes. Add your parent's info, choose call times, set questions. Then it runs automatically.

What phones work?

Any phone: landline, flip phone, or smartphone. No apps or downloads needed.

Can I schedule multiple calls per day?

Yes. Morning and evening, or any combination. Different questions for different times of day.

Can they stop the calls?

Yes. They can decline any call. After 3 declined in a row, we pause and notify you.

What's the AI's name?

Sarah. Warm, natural, non-judgmental. Keeps a history of every check-in.

Can I use this for more than one person?

Yes. Many families check in on multiple VIPs: a parent, an in-law, a grandparent. Each has their own schedule.

What if my parent is in a facility?

VIPCall works anywhere there's a phone, so you get a direct check-in alongside the facility's updates.

"Can a caregiver use this too?"

Yes. Add a caregiver to your plan, and they can call in (or get a quick call) to leave their own update after a shift. It lands on the same shared timeline, so the whole family sees it. You stay in control of who sees what.

"What if my parent has dementia and can't really do the call?"

Then the caregivers become the check-in. When your parent can hold a conversation, the daily call centers on them and how they're doing in their own voice. When they can't, caregivers keep the same shared record updated instead, so the picture stays current either way.

"Can it keep track of our caregiver's schedule?"

Yes. Shifts live on the calendar, caregivers can request changes from their phone, and you approve them in a tap. The check-in call that follows a shift moves when the shift moves.

How do appointments get in?

Add them in the app, or text the appointment (typed out or a screenshot) to the same number that calls your parent. You'll get a confirmation text before anything lands on the calendar.

Who can see what?

You decide, person by person. A sibling can see everything, a cousin just the daily updates. Medical details stay with the people you choose.

How is our family's information protected?

Your family's information is encrypted at rest and in transit, with 256-bit AES encryption for everything stored and TLS for every connection. Only people on your family's account can play its call recordings, and each person sees only what you allow. Every upload is checked and cleaned for threats before it is stored. Your family's conversations are never sold or used to train outside AI, and you can export your family's data whenever you want.

How does a caregiver change a shift?

She requests the change from her phone. You get it as a card showing the old time and the new one, with her reason. Approve it in one tap and the calendar updates, along with the check-in call that follows that shift.

Can I edit a shift myself?

Yes. You can change any shift directly, which matters when a caregiver isn't set up to log in. Her requests come to you for approval; your own edits just save.

What if it's a one-off, like running late or missing a Saturday?

That's handled as a change to that one day. The recurring pattern stays as it is, so a single swap never rewrites the whole schedule.

Can I see who changed what?

Yes. Every change is logged with who made it and when, so the family has one history to look back on instead of a text thread.

What is the record?

One timeline holding every call, caregiver visit, appointment, and care to-do, along with provider and care contact details. You can look back at any day, and every call has audio you can play.

What are insights?

The patterns that only appear over time: sleep, mood, appetite, pain, and how steady she's been. One call is a moment; hundreds become a trend you can prepare for.

Can I text or email an appointment instead of typing it in?

Yes. Text it to the number that calls your parent, as a message or a screenshot, or forward the email. You confirm it, VIPCall recognizes the provider, and her calls remind her.

Private and secure by design.

  • Encrypted at rest and in transit256-bit AES encryption for everything stored, and TLS for every connection.
  • Recordings locked to your familyOnly people on your family’s account can play a call, and every play is verified.
  • Permissioned access onlyPerson by person, each one sees only what you allow, enforced on every request.
  • Every upload screenedEach file is checked and cleaned for threats before VIPCall stores it.
  • Your data stays yoursNever sold or used to train outside AI. Export your family’s data whenever you want.

Get started

Be there every day.

One simple call. A family better prepared.